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Vehicle Connection
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My vehicle is not showing in the app. What should I do?
If your vehicle does not appear after login, follow these steps:
1
Verify you are logged into the correct connected-service account that is linked to your vehicle.
2
Pull to refresh / reopen the Vehicles screen to force a sync.
3
Force close the app and relaunch it.
4
Check if the manufacturer’s connected service is active for the vehicle (subscription/trial not expired).
5
If you recently connected the vehicle, wait a few minutes and refresh again—initial sync may take time.
6
Try logging out and logging back in to re-sync your account.
7
If available, use the app’s reconnect / re-auth option to re-link the vehicle.
If it still doesn’t show, contact support with your account email, vehicle make/model/year, and a screenshot of the Vehicles screen.