Help Center

What should I do if a command fails?

If a command like 'Unlock' or 'Start' fails:
1
Check your phone's internet connection.
2
Ensure the vehicle is in an area with cellular coverage.
3
Verify that the vehicle's doors, hood, and trunk are fully closed.
4
Refresh the app and try the command one more time.
5
If it continues to fail, check for any error messages in the app that might indicate a specific issue (e.g., low 12V battery).