HELP CENTER

Help Center

How can we help?

Vehicle Connection

Vehicle Control

How do I lock or unlock my car using the app?Can I start my car remotely with the app?Why are remote commands taking so long?Is it safe to use remote commands?What should I do if a command fails?

Vehicle Status

Account Management

Troubleshooting

Billing

Is it safe to use remote commands?

Yes, our app uses industry-standard encryption to secure all communications between your phone, our servers, and your vehicle. We recommend:

1

Never sharing your login credentials.

2

Enabling biometric authentication (FaceID/Fingerprint) or a PIN for the app.

3

Only using remote start in well-ventilated, open areas.