HELP CENTER

Help Center

How can we help?

Vehicle Connection

Vehicle Control

Vehicle Status

Account Management

Troubleshooting

The app is crashing. What should I do?I'm not receiving notifications.Why is the map not loading?How do I report a bug?What if my vehicle is not supported?

Billing

The app is crashing. What should I do?

If the app crashes repeatedly:

1

Check for updates in the App Store or Google Play Store.

2

Clear the app cache (Android) or offload and reinstall the app (iOS).

3

Restart your phone.

4

If the crash persists, note the steps you took before the crash and contact support.