HELP CENTER

Help Center

How can we help?

Vehicle Connection

Vehicle Control

Vehicle Status

Account Management

Troubleshooting

The app is crashing. What should I do?I'm not receiving notifications.Why is the map not loading?How do I report a bug?What if my vehicle is not supported?

Billing

I'm not receiving notifications.

If you aren't getting alerts:

1

Check your phone's system settings to ensure notifications are enabled for the app.

2

Check the in-app notification settings to see if specific alerts (e.g., 'Security') are turned on.

3

Ensure 'Do Not Disturb' mode is off.

4

Confirm the app has background refresh permissions enabled.