HELP CENTER

Help Center

How can we help?

Vehicle Connection

Vehicle Control

Vehicle Status

How can I check my fuel or battery level?How accurate is the location tracking?Does the app show tire pressure?What does the 'Odometer' reading represent?Why is my vehicle status not updating?

Account Management

Troubleshooting

Billing

Why is my vehicle status not updating?

If the status (fuel, location, etc.) seems outdated:

1

Pull down on the screen to refresh.

2

Ensure the vehicle has been driven recently to trigger a data sync.

3

Check if your manufacturer's connected service subscription is still active.

4

Verify the vehicle is parked in an area with good cellular reception.